Vodafone India — Bill generated for roaming pack that was not working and no resolution either.

Address:	400015
Website:	vodafone.in

I was travelling to the united states from 24th june to 5th july and had activated the monthly iroam plan for 5500 rupees. My mistake as the plan was not working when i came to the us. Not only that i have international roaming active and even that wouldn't work (I am guessing this is because the plan is active) so i called vodafone in india and all they said after wasting time on pleasantries and hold that they cannot do anything and i would get a call from someone locally to sort this out in 24 hours. I even gave them a local number to call on. Needless to say no call arrived. I even went to the t-mobile store in the us and they said that they don't know of any contract.
Every time i would restart my phone, i would get network for 2 - 3 minutes and then it would disappear again. This is just one giant scam that vodafone is running.
While i haven't received any call from vodafone, i have received a bill for the amount including the iroam pack. I came back to india and had my husband visit the vodafone store on my behalf who once again said i will receive call back in 24 hours and still nothing. Why open a store if they are incompetent of solving any queries.

So in summation, vodafone charged me a large amount of money for a service that they have not provided and made me pay extra for calls to their centre when i'm travelling internationally and still not receive service and now i want that charge waived but vodafone just promises to call back with nothing.