[Resolved] Vodafone India — Bill issue

bebo123456

from Mumbai, Maharashtra

Address:

400706

I m dinesh sharma a vodafone user. i m very irritated with vodafone i took a plan of 350 with 1gb 4g speed after that 2g speed internet. three months they gave me bill around 340 350 like that after that sudden gave me 650 bill when i call and talk to customer care they never solve my problem whenever we call on customer care no 100 times 100 executives r there 100 times u tell them ur same problem last month some shahrukh on call from technical depoartment so he told me that from november u get only 350 bill so i continue the service after that again this month 651 bill they gave me from last three months i m telling them that i dont want ur service i want portibility but they cant do and very very bad customer service vodefone given to us .

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May 10, 2017

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2016

Vodafone India Customer Care's response Hi bebo123456

Please don't worry. We will resolve the problem at the earliest.

Regards,
Vodafone India

Dec 29, 2016

Updated by bebo123456 when u solve my problem bill is same on my both no. [protected] and [protected]
i pay only 350 last last i pay 370 not more than that for both mobile bill solve my problem or i will not pay you the bill.

Jan 03, 2017

Updated by bebo123456 you never solve our problem that is your best quality never answer customer complaints and calling for bill payment and harrsh them that you can do very well that thing you know very well but problem u never solve i will not pay the bill whenever u not give me my 350 bill never pay 651 amount.

Jan 09, 2017

Updated by bebo123456 u never give me the ans and sending me mesg for payment of bill i never pay bill jab tak aap mera problem solve nahi karenge bye

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Comments

pramodhide

from Pune, Maharashtra

I am Vodafone customer last 3 years but the plan is changed automatically 249 to 299 without inform . I want to cancel postpaid plan.
I contact to customer care but they not respond.

Please tell me how to convert my mo. no. postpaid to prepaid [protected]

riyaskhan1234

from Cuddalore, Tamil Nadu

From three months my vodafone [protected] number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?