[Resolved]  Vodafone India — Bill not collected and outgoing debarred

Address:

Varanasi, Uttar Pradesh

As customer I want to make a complain against your people those who are in collection . Every time I have been getting a call from company side that your payment is due. Till date your collection agent has been coming to my office and I was making the payment . Every time I got a call from company I sad please send your collecting agent and get the payment collected . From 25/01/2014 till date no one has visited to collect the payment . Today without any information today morning my outgoing was debarred . Without any prayer information how can company debar . Today I called up tool free number and complained . I was given a number [protected] and was asked to talk to him and get the payment collected. I called at the number and requested him to get payment collected . Again a false assurance was given that before 12 p.m I cannot get the payment collected but after that I will get it collected. It was not done .i called him up at 1 p.m again called him up again a false commitment. Was given that cheque will be picked between 4 to 5 p.m . It was again not picked up. Now the number [protected]. Please look into the matter and address the problem else I will be forced to go to consumer forum under customer harassment . From my side time given is 24 hr .please resolve it else I will be forced to escalate the matter. My number is [protected] nikhil Chandra pandeya