[Resolved] Vodafone India — Bill wrongly generated for Mar 2014 - [protected] | |||
Hi, Just last month you had generated my bill wrongly and I had to struggle with you people to get the amount of 842.70 corrected. Please find the link below. [protected]-c877355 Now, again this month you haven't applied the discount of 1050 and 750 in my bill for internet charges. You have charged me on pro-rata basis for the whole month and again also charged me 1800 extra which is double counted. This comes to more than 2000 with tax. I went to your vodafone store and showed them the bill. They have taken a complaint request and have again accepted the discount of 1800 have not been applied. I wanted to change my connection from post paid to pre-paid because you guys are cheating me every month and I have to struggle for 10 or 15 days and talk to 10 people to rectify your mistake. Now I am not able to do anything before clearing your mess up. I don't know how you guys are doing the same mistake again and again and cheating loyal customers. I am really fed up with you guys. Please rectify this error immediately, or else I am going to cancel your connection immediately and can't pay the outstanding amount as it is completely vodafones mistake and I can't wait another 15 days without making any outgoing calls. Regards, Bala [protected]. Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Apr 03, 2014 Vodafone India Customer Care's response Hello, Thanks for your time on call. We've checked & see that you are not in receipt of any discounts on MI_CAP_1050_30d_R_PROMO_3G AND MI_CAP_750_30d_R_PROMO_3G. Further, we've raised a complaint for the same with the SR Number [protected] & will get back to you on the same by 04-Apr-14. Regards, Vodafone. | |||
4 Comments | |||
Comments
hi
just like last time you guys have closed the case without giving any explanations.. why do you guys keep doing this??? you aren't even responding to my comments here.. this is the last time i am telling you.. if my issue doesn't get resolved by today, I'll change the connection to another service provider and won't pay the bill..
just like last time you guys have closed the case without giving any explanations.. why do you guys keep doing this??? you aren't even responding to my comments here.. this is the last time i am telling you.. if my issue doesn't get resolved by today, I'll change the connection to another service provider and won't pay the bill..
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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it is 5th April now.. i still haven't got any response from you guys.. i also want you guys to change my connection to prepaid with immediate effect as you guys are cheating me every month..
bala