Vodafone India — Billing amount charged

Address:

Mumbai City, Maharashtra, 400028

Hi this is Sweta again having vodafone connection 90*****445. Last time also I had complaint about vodafone changing my bill cycle without my request/consent or informatiom. Now to add to my misery they have created such situation that either I have to port out or change my very old number itself. Due to vodafone technical error my cycle got changed which i requested and reset it to previous cycle. In this process it has affected my billing amount. In November vodafone raised a bill for 10 days and in December you raised for remaining 50 days. This is as per vodafone convenience. But why should I as a customer suffer from extra burden due to vodafone technical issue at one go. I prepare myself for 30 days cycle and not more than that. If vodafone have played with my billing cycle why should I suffer by paying bill for 50 days at one go. Vodafone should have taken care of this. 1st place vodafone must never change my cycle without my consent. And even if it happens then ensure that you do not try to recover this all from customer at one go. They should have been careful enough that in the month of December itself I would have received bill till 24th November and not 6th nov. Failure to do so is your mistake. You cannot raise bill for 10 days in one month and 50 days in next month. Ensure that you follow your 30 days billing cycle without doing all such things like changing the bill cycle without customer consent. As change of bill cycle was due to technical issue of vodafone and not of customer so it's not my lookout to pay rental charges for 2 months in one bill and you must compensate it by reversing the bill raised.