Vodafone India — billing

On the last night of my billing cycle i still had 500mb data out of 5gb quota. After midnight i continued with internet usage (Since quota was going to refresh). And suddenly after 35 minutes one alert message popped up, 19.95mb data usage as per standard rates. I called customer care but they didn't give satisfactory response and hence i changed the plan. Vodafone did not give me alert message about cancelling the free internet quota. Just informed me after usage. After bill generation i again called customer care but they are not accepting their fault and lying that they informed me before 10 days. Now i want that rs. 119.56 charged for 20mb should be cancelled. But company is not responding positively.

-ajay
+1 photos
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Need to track on home"s phone for security perpous so plz do the needful
I'M not satisfied with your Internet Network Coverage. Hence, i won't to Port to another network. For this I am trying to send message to 1900, which seems to be blocked by Vodafone. Please resolve this ASAP.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information