Vodafone India — Billing mobile number [protected]

Address:	Mumbai City, Maharashtra, 421202
Website:	www.vodafone.in

I have made online payment of rs. 1400 rs using quick pay option on vodafone website, www.vodafone.in. Due to some error the transaction was declined but the amount was debited to my bank account. I have registered a complaint with their customer service department on 198. But never recieved any complaint reference number for the same. Even my emails to apellate authority and nodal authority has no response. They are not ready to accept written complaints. Since 12 th september I have been following continuous. Till date I have not recieved any resolution nor refund.