[Resolved]  Vodafone India — Bills generating even after termination request

I left India on Aug 12 2013 and now I am abroad. I went to a local Vodafone store in Chennai on Aug 8th and asked them if they can setup a future termination of both my numbers [protected] and [protected]. The staff said they cannot do it and they asked me to send an email request to "Vodafonecare.[protected]@vodafone.com". I sent 3 emails ( On Aug 21, Aug 27 and Oct 9) to this email id asking to deactivate my account. I also called them couple of times and they said they will take care. I paid the remaining dues for whole of August on Sep 6. but the bills for September, October started coming.Till now I did not have any response or any replies from them. 2 days back i got an email saying"ARBITRATION & CONCILIATION. BEFORE CIVIL & CRIMINAL PROCEEDINGS-B-N[protected]" from the legal team. I sent an email to then and still no response. I Want to know why is the customer service so bad . ever since i bought my cell phone i am using Vodafone and this is very very frustrating customer service. I am spending so much time/Money (calling India) for no response. Can somebody help in resolving this. I am going to switch all my parents/siblings connections from vodafone if i dont hear in few days. See the emails attached.