[Resolved]  Vodafone India — blocks mnp to jio - blocks mnp initiation to jio number 1900

Address:Thane, Maharashtra, 400607

Because of poor reception in my area i want to change my operatorto jio who has better network signals in kolshet road, thane

But vodafone is blocking the first step, that of sending sms to 1900 to initiate the sms.

My messaging is working and have enough balance, i immediately confirmed toby sending test message to my daughter which received.

I miss many important calls because of poor network and i cannot change operator. My outgoing calls connect only rarely.
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Apr 4, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2020
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, we would like to inform you that your concern has been raised under [protected] is in progress & we will get back to you at the earliest.

Regards,
Snehal
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