In my recent bill i noticed around 39 sms messages being charged which are not being send by me. When i reported the issue to the customer care, they replied that the bill is correct and the sms are charged because i might have allowed imessages or facetime to send messages. I let them know that i am not using an iphone and so dont have imessages or facetime in my device. The next mail reply didnot give any reason, but simply said the bill is correct.
I see that all the 39 messages where send to different isd numbers in a short span of 70 seconds, and there is no trace of any of those messages in my handset. Was this information helpful? |
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