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Vodafone India — caller tune activated without my consent

I received a message that a caller tune has been activated on my number but i didn't want it so i sent a message to deactivate it. Surprisingly i received two messages first one stating the deactivation and a second one saying caller tunes will be activated within 15 minutes and rental of rs.39 for 30 days have been charged
This is no way to cheat a customer, i want my money back.
Even a few months ago i was cheated like this with a game subscription, this things can't go on again and again.
caller tune activated without my consent
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Complaint Status


[Mar 21, 2018] Vodafone India customer support has been notified about the posted complaint.
Complaint comments  1 CommentShareTweet

Comments

A caller tune got activated in my Vodafone no without my knowledge and its been 3 days since i raised compliant to Vodafone and not deactivated. I have called 4 times and poor support and services

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    Vodafone India
    Customer Care Service
    Customer satisfaction rating
    37%
    Complaints
    25492
    Pending
    0
    Resolved
    9091
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View Full Information
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