[Resolved]  Vodafone India — calls and message issue

Address:New Delhi, Delhi

I am dheeraj chauhan, i have port my number from idea to vodafone and it successfully happened on 11th oct 2019.

After that frc 249/- is also completed successfully on the same day, but from that day to till now i am unable to make any calls (Outgoing calls not working). Incoming calls working fine.

On 28th november i replaced my sim from vodafone store, nirman vihar, but no changes in my problem even now my problem is increased as i am unable to send any text messages, not receiving otp from any one, outgoing calls completely stopped.

My number: +91-[protected]
Alternate no: +91-[protected]


In the month of october i sent some emails to vodafone support team, but they are unable to resolve my issue till now, but this is the end of my patience level, because i can’t port my number to new network until 3 months is completed and this is my primary number, all accounts are linked with it and every day i am facing so many issues because of this.

If this thing is not in your hand kindly suggest and to the do the port process so i can port my number to some other operator.

It’s already around 2 months i am raising the same issue to you again and again, please check the status and resolve the issue asap.
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Jan 19, 2020
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
Vodafone India Customer Care's response
Dear Customer,

As per our recent communication, please be informed that your concern has been discussed and addressed.

Regards,
Avinash
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