Vodafone India — can't able to port

Address:

Namakkal, Tamil Nadu

As my money was looted from my mobile account in the name of some random game (Claimed that i internally activate it by customer care) which i can't able to find in my mobile. The customer care executive told me that it my fault to use smart phone, if i use smart phone same thing will be happens. They told me that when it get activated i will get a msg for deduction and validity and details, but when i asked that i didn't get one she replied you may have deleted it. How come i can delete it without receiving it. They have looted 80 rs from my account now i want to port from vodafone to other network i can't able to send port msg to 1900. I tried to send to 1900 instead it's going to 900 and got failed. No response from vodafone customer care... Nice keep it up