[Resolved]  Vodafone India — Change of Tariff plan not implemented and now when I rejected to pay the bill they vodafone is sending legal notices for recovery

Address:Ghaziabad, Uttar Pradesh

I used the 1Gb monthly postpaid Vodafone plan where monthly bill is 375. On 13th of June 2014 I had requested
vodafone employees to downgrade my servies to the basic plan of ST_CR_MV_E_Talk_99 as I had to start my short term visit to a Ivory Coast West Africa.I noticed that even communicated on mail, the concerned person didnt requested a change of plan i wanted. I send repeated requests to the vodafone for the activation of the aforesaid plan and rejected to pay the bill unless it gets corrected. Then I went on to complain this to vodafone customer complaint. I already requested to remove the 1GB Plan from the postpaid services, but has it been continued till date. as of now I have a legal notice from KSA Legal Services in my name dated on 20th Sept 2014 for the non payment of bill charges. Shall I go on and clear the bill now or shall I wait for to come back to India. I have to comeback in india on 11th
For all the mentioned duration i haven't used the number itself as the recieving charges are 100/- per minute. As for now I went to the Consumer Court and will accuse Vodafone for failure of services and harrassment.
Was this information helpful?
No (0)
Yes (0)
Dec 7, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2014
Vodafone India Customer Care's response
Hi Santosh1786,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1mXvHJj

Regards,
Vodafone India
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information