[Resolved] Vodafone India — Change of Tariff plan not implemented and now when I rejected to pay the bill they vodafone is sending legal notices for recovery | |||
I used the 1Gb monthly postpaid Vodafone plan where monthly bill is 375. On 13th of June 2014 I had requested vodafone employees to downgrade my servies to the basic plan of ST_CR_MV_E_Talk_99 as I had to start my short term visit to a Ivory Coast West Africa.I noticed that even communicated on mail, the concerned person didnt requested a change of plan i wanted. I send repeated requests to the vodafone for the activation of the aforesaid plan and rejected to pay the bill unless it gets corrected. Then I went on to complain this to vodafone customer complaint. I already requested to remove the 1GB Plan from the postpaid services, but has it been continued till date. as of now I have a legal notice from KSA Legal Services in my name dated on 20th Sept 2014 for the non payment of bill charges. Shall I go on and clear the bill now or shall I wait for to come back to India. I have to comeback in india on 11th For all the mentioned duration i haven't used the number itself as the recieving charges are 100/- per minute. As for now I went to the Consumer Court and will accuse Vodafone for failure of services and harrassment. Was this information helpful? | |||
Dec 7, 2016 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Sep 25, 2014 Vodafone India Customer Care's response Hi Santosh1786, We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1mXvHJj Regards, Vodafone India | |||
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