[Resolved]  Vodafone India — charges deducted without concern

Address:

New Delhi, Delhi, 110092

Vodafone has deducted charges of rs.35 from my account on 05/01/2020 for a value added service named juiceup which i have never activated. Today i received a sms about the deduction and when i call the vodafone helpline [protected] and asked what is this service and why are these charges deducted? They told me this is third party service and they cannot tell me about the service as they don’t know about it. I asked them why i didn’t get any sms about this service activation they were also not able to tall about that. I had a paid conversation for around 30 minutes which cost me 10 rupees. This is a new way this company is cheating the customers and not refunded their money. Kindly help my money back.

I am also trying to stop the service but i am unable to do that.

Arpit aggarwal
[protected]