[Resolved]  Vodafone India — Charging money in spite of free unlimited call plan

Address:Mumbai City, Maharashtra, 307027

The company is doing fraud with me. I have been recharged my number with 347 plan of free unlimited phone calls and 1 gb data a day. But still when i make calls the balance got deducted from my main balance. I have made a complaint to the vodafone india service centre but they didn't respond proper and lied to me and now when i dial the complain number 199 then there aren't coming any option to talk their complaint representatives.
Kindly help me out from this fraud made by vodafone
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have :( Please help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

Regards,
Vodafone India.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information