Vodafone India — Cheating on plan tariff

Address:	Mumbai City, Maharashtra, 400003
Website:	www.vodafone.in

Dear team,

Please note the below mail dated 18/10/2016 and new vodafone plan of rs 699 with discount of rs 200!!!

I had taken written confirmation and even verbal confirmation that the below plan which is rs 699 red with discount of rs 200
Will be available to me till i dont leave vodafone services.

Vodafone was par excellence in customer care and connectivity and even after launch of jio services
And getting super cheap plan from other providers have struck to vodafone services!!!

After checking the current bill for may 2017, the rental charged is rs 699 and discount of rs 200 is disappeared!!!

(The mail can be send as proof...)

How can the discount be discounted without even asking the end user??

And even if the discount had to be discounted or stop.. It should have been informed to the customer before making changes..