Vodafone India — Cheating: Overbilled internet usage, didnt consider booster pack

Address:

Pune, Maharashtra

Dear Team, I have opted for 1GB pack(250/-) in June month and when 1 GB usage were nearly completed then I opted for the 300 MB booster pack (100/ rs) . But Vodafone billing is so pathetic. One thing I m not able to understand is that how come one additional pack MI_BCAP_750_30d_R_PROMO_3G got activated .I never requested this. Apart from this they have charged me the booster pack in the bill but they have given discount for those 300 MB usage. they have charged it at pay go rates. Even i have communicated with them on their corporate email id corpcare.[protected]@vodafone.com . They are not ready to accept their mistake. Plz help me . Vodafone is such a big fraud company who loots his customers . I never use to checked my itemized bill what they are charging but this time when i found it too much high i went ahead and check and found how they are trying to fool the customers. Need you help to resolve this matter.