Vodafone India — cine zone charge without requested

Address:

Mumbai City, Maharashtra, 400050

Hello,
I have not requested cine zone than also it deducted rs 21 after that some other charges rs 5 per day for other service which i have not requested. I have stop that service right now but i lost my balance. It's 2nd time before this they have activated caller tune service for rs 30. That time i have deactivated and loss 30. I think they should at least verify it by otp or some other method.
Pls solve this for all.