Vodafone India — Complaint about Bill on Mobile Number [protected]

Address:

New Delhi, Delhi

Sir It is bring to your kind notice that, I have using the corporate plan of vodafone number [protected]. But suddenly I have charged Rs. 3, 967.63 for the bill period of 15.01.2015 to 14.02.2015 because they say I have consumed more then 1GB 3G plan.Originally my Internet plan is of 2G. But due to the change of handset, the 3G - 1GB free plan was activated on my number.In between the month of January, 2015 I had called the customer care want to know the status of 3G 1GB plan. Customer care executive tell me to continue the 3G plan as the data are remaining and will automatically convert into my previous 2G plan on completion of free 1GB 3G plan. But unfortunately the internet plan was not converted to 2G and they are charged me for extra usage.This is really very pathetic service of customer care by misguiding. So it is requested to you please look after on this, otherwise I have no other option to disconnect it. Always be thankful to you. With Regard Deepti Negi [protected]