[Resolved]  Vodafone India — Complaint regarding sim issue (Most urgent)

Address:

New Delhi, Delhi, 110052

Sir/Ma'am,

It is to bring to your notice that I have been customer of Vodafone for last 5 yrs .

My current number([protected]) which I am using for so long suddenly outgoing services has been stopped which I have already informed,
to customer care but with no solution from customer care they have been asking to pay amount of Rs.1431/- on my alternate number([protected]) according to Vodafone.

To be more precise in the matter i haven't applied for any other postpaid number since I have already told you that I am using one post paid number,
([protected]) and today I have also visited your Vodafone store where I found that the other number ([protected]) there is only similarity in the name and the address but there is complete difference in Id proof that i have given in my number([protected]) and the id on the other number([protected]).

Please check this out that the id proof given along with my email id on the number([protected]) doesn't matches the id proof and email id on my actual number([protected]).

Check it out without verification with me how the verification officer had offered the other number. Seems its a complete fault with Vodafone verification officer who had issued the Vodafone postpaid no. without having verification with me.

Since I am facing huge problem due to this mess I hope you will provide me the fruitful solution and start my services ASAP.

If it is the case of fraud then kindly take action ASAP.