[Resolved]  Vodafone India — convert postpaid to prepaid

Address:Chennai, Tamil Nadu, 600029

I was used this no in vodafone prepaid only. I lost it and again i request to give same number in vodafone store room anna nagar chennai. They given a postpaid sim with same no. They told us, we can convert this to prepaid after 90days. Now 6months over, i have cleared all my due and they asking to pay additional amount 299 for new prepaid sim on same no. They are always asking additional amount. Even though from 22nd jan, there is no service on the postpaid bill. I don't know still how much i have to pay to convert this no to prepaid.
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Mar 28, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Vodafone India Customer Care's response
Hi!

That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact number using the following link http://bit.ly/1Q0RlZ8

Regards,  
Vodafone India
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