Vodafone India — customer care not responding

I tried to call customer care since 2 weeks but my call was not received by any vodafone member. Last day i dropped the mail to vodafone and today i received a call from vodafone customer service member but he did not listen to my problem and he did not talking properly also. I'm facing some internet problems. And my 2 times my balance wat cut. Frist time 7₹ then again 7₹. But i[censored] did not want to listen to my problem then i'm porting my vodafone no.
And i just dropped the no. Who called me from me vodafone customer service -
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Please give me a reply
Thanks