Vodafone India — Customer care service blocked

Address:	Chennai, Tamil Nadu, 600056
Website:	www.vodafone.in

Sir, im using vodafone for past 7years, when i have some problem with Vodafone, i would obviously have to contact customer care 121 or 198 service to get resolved with the problem im facing with. But these vodafone people block us from calling customer care. If we ask, they give silly reasons to the same. They say its due to some technical issue or to maintain some query. And they promise to unblock in 2 hours and it doesnt turn up. And they dont even provide offers to the same number. Please do take action on them for this behaviour.. my contact number is [protected]