[Resolved] Vodafone India — Data card cancellation request

phegde73

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 400610
Website:	vodafone.in

I had made cancellation request after making postpaid vodafone data card payment in month of april, 2017. Still they are generating bill since april and not taken my cancellation request. They keep saying their own procedure. This is really ridiculous. I again made payment of 1000 rs. And they are saying it will get reflected in 2 hrs. And cancellation will be done. Still i cant understand their process

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Aug 2, 2017

Complaint marked as Resolved

Vodafone customer support had called me and apologized for inconvenience caused. They agreed to wave off Rs. 500 from my Vodafone monthly bill. Thanks for listening to my complaint.

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Vodafone India Customer Care's response Hi!

We have made a note of your concern. We'll contact you shortly.

Regards,
Vodafone India