[Resolved]  Vodafone India — Deactivate service without notification

Address:Pune, Maharashtra

I port my prepaid Vodafone connection to post paid 15 days ago. Now, yesterday suddenly my outgoing services deactivated. When I tried to call customer care, they told me that your address verification cause negative feedback. Today, I go to V-store and tell them my problem, they said to me the same reason. But, I asked them that without any communication how they verified my home and office address and how they gave negative feedback for that. Now, they deactivated my incoming service also. This is very inconvenient to me. I need answers for all this inconvenience cause to me.
Was this information helpful?
No (0)
Yes (0)
Dec 9, 2016
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2015
Vodafone India Customer Care's response
Hello Padmakar,

We understand your disappointment. We need to know more on your experience to investigate this further. Please share your contact number so we can call you. Rest assured that we'll resolve your concern with utmost priority. http://bit.ly/1NKuMVD

Regards,
Vodafone India.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information