[Resolved]  Vodafone India — deactivated number on behest of store managers error

Address:

400101

Vodafone is repeated generating bills for deactivated number of senior citizen which has been in dispute due to store managers negligence. The number in dispute has been from april 2019 and complete deactivated by vodafone form june 18th 2019. The appellate is not giving any solution and is pending from august 2019. They only call and harass with no outcome.
This case was raised earlier with yourself but they closed it by falsifying the facts. All documented proof's submitted and available against the vodafone employee. But appellate is in denial.
The last they reverted was bills pending amount from 2018. When asked to provide fact sheet. They have forwarded bill pending from june 2019. Generated after deactivation of mobile number. The original request was to migrate post paid to pre-paid billing. Which they state was disqualified basis of bill pending form 2018. No proof or supporting document provided till date.
Response letter's i receive are template copy pasted.