Vodafone India — Deactivation of Number[protected] also Settlement of my 2 months bill

Address:

Bangalore, Karnataka

Kindly note the interaction number :[protected] I have taken a connection from IBM for data card on 27th April - 2015. My number is[protected] I had given 2 months advance for bill and I am really not sure why all the agents are saying that bill is pending. I had sent the scan copies of the bill that was paid by me. Also the device was free of cost. Most disappointing fact is, people whoever is calling to collect bills .. they are not able to understand and keeps on asking same question again and again. Like when did I pay . do I have the bill etc. and after answering again a different person calls and asks the same set of question . I want to deactivate my number ..I had placed this request at vodafone store in Kolkata . But still no action is taken. People are not sure what they want and what they have to ask, They are not ready to listen what I am trying to say. Its very disappointing that vodafone has such insensitive people Please check with the vendor once why the bill is not paid . Coz I am out of bangalore and wont come back as of now. I have taken this connection from IBM.Please help . Again to summarize, I want to deactivate this number ASAP and also I had been to the store for the same reason. I am receiving calls after calls to ask if I want to deactivate. Every time some different person calls to confirm. I had used the data-card in May and June for which I have already paid the bill. Please dont let the company generate any more bill . I wont be able to pay. I have sent several mails to "vodafonecare.[protected]@vodafone.com" and also escalated the matter to "nodal.[protected]@vodafone.com" . Still no help from Vodafone. Below is the scanned copy of the bill that was paid by me when I took the connection.