Vodafone India — Deactivation of prepaid number without any prior alert

Address:

Gurgaon, Haryana

I have been using the prepaid number for almost 3-4 years, all my important links like bank were on the number and to not go through the hassle o[censored]pdating the number i kept using the vodafone number even after changing circle and was reachrging it and paying roaming charges, although i did not use it for too much calling. these guys after 1 and half year of roaming decided to block it without informing. the customer care has no idea why it is blocked and asked me to visit the store(as if they will have any info), strangely cs also states it will not get reactivated. amazing they don't put enough brains to atleast call the customer and find out if they want to keep the number or not or atleast inform the customer on change of circle rule which can be availed now. they could have kept a loyal customer with them but they chose otherwise. Mohan