Vodafone India — Deactivation of Service Instead of Safe Custody

Address:

Pune, Maharashtra

Hi Team, I am holding postpaid corporate connection [protected] from past 10 years (Since it was BPL). I had kept my number in safe custody from 22 Dec 2014 to 22 June 2015 as I am in Australia. I had asked to extend the safe custody on 11 June 2015 & made the necessary payments.. However instead of extending the safe custody Vodafone team has deactivated my services. Now when I ask them the status they want me to visit Vodafone store & activate the number first. As I have mentioned I am in Australia, I could not visit the Vodafone store in India. I had raised few complaints online/chat/mail/call however these guys have just closed these complaints without any resolution. If you get such treatment for being a loyal customer for more than 10 years, I am least interested in service from Vodafone however I just don't want to loose my number. Please look in to this & advise if I there any way I can file a case in consumer court. Regards, Yogesh