[Resolved] Vodafone India — deactivation of sim | |||
Dear vodafone, This is probably my 1000th email to vodafone in regard to the deactivation of the sim (No. [protected]). I am currently studying abroad and so i haven't used the sim in 5 months. My family members have made repeated attempts to deactivate the sim, and so have i, through email as i am not in india. I have been forced to pay the due bills which are coming for last 5 months (After multiple deactivation requests). I was assured by mr. Hitender sharma (Vodafone representative) that once i pay the due bill and send him my photo id along with the receipt my sim will be deactivated and so i did. My sim was never deactivated and i have received another bill. I will not be paying this bill under any circumstances. My family members have been repeatedly harassed by vodafone representatives on phone calls and vodafone stores, including abusive language being used with my father. This is absolutely unacceptable. I have also been given threats of legal notices. After 5 months of struggle and repeated requests, this is my final attempt to get the sim deactivated. I am humbly requesting you to please get my sim deactivated. Was this information helpful? | |||
Mar 1, 2019 Complaint marked as Resolved Vodafone India customer support has been notified about the posted complaint. Verified Support Jan 29, 2019 Vodafone India Customer Care's response Hi!We have made a note of your concern. We'll contact you soon. Regards, Vodafone India | |||
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