Vodafone India — deduct balance

Vodafone is not giving good service to their customer. My balance got deducted in the name of some game is activate. I am not subscribe any game service. This type of messages come to our phone & they deduct the money. Before some time they also deduct 75 Rs from my no. That time also I called lots of time to customer care. It is always busy but I talk to customer care executive 3 times. We have
not so much time to try again & again to give a call to customer care. Yesterday I also called to customer care 2 times at one time they cut the phone & second time they told me only in 24 hrs you get refund amount but in message you are not mention this. So refund my money on urgent basis of RS.21. I am your old customer but you are not give any good plans for your customer & even deduct money which scheme I am not activate. So I want to port my number. This Complaint I register after that also they deduct 21 rs & told me scheme is renewed. For deactivation I send STOP message to 155223. This is ridiculous.