Vodafone India — deduction of cash toward vodafone juice up pack without my consent

I have been using vodafone service for last 8 years. But i think the firm turns a profit hunger these days. On 16/08/2018 i was informed through a message from vodafone that rs. 75 was deducted from my account as juiceup pack is activated. But i have never given my consent to activate the pack. I am a keralite and reeling under the throes of flood. Why are they doing like this? Is the pack named so since it squeezes the cash of it's subscribers? I tried to talk to their customer executive but due to natural calamity, their services are down. I strongly ask the firm to refund the amount, which was taken from my account without my consent.