[Resolved]  Vodafone India — Delay in postpaid connection.

Aug 24, 2015

Updated by sande19 My mobile is always ON. So how can you say that you tried to call me? Other incoming calls are coming. And whenever I do outgoing calls the voice tone runs as my services are barred for non-payment of bill. But when I check the bill it shows as zero. I have purchased the post-paid Sim on 04th of August but since then my outgoing services are barred. When asked to customer care they replies sometimes as negative verification. Or sometimes says verification is completed and services will get activated within one hour. But since I purchased post-paid card I couldn't make any outgoing call. But your company will charge full month bill to me. Sometimes your executives tells the details provided by me doesn't matches as per their record. But I have provided you valid documents as a proof. If details are not matching then its your fault that your executive uploaded faulty details. He can upload the correct details mentioned in proof submitted my me. Each time when I complains your executive provides me new request number and new time or date for resolution of my problem. But not a single time my problem is resolved. I am providing you request numbers regarding this problem. Please let me know about when it will get resolved. Request no. 11485182,[protected], 11485182,[protected],[protected].