[Resolved] Vodafone India — Delayed refund process

Hyder Syed Samsamuddin

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I have shifted form post paid connection to prepaid in December and was told that the security deposit will be refunded in terms of a cheque to my billing address. But nothing was posted and I have yet to receive the cheque. I have contacted vodafone many times and all the times the employees of vodafone contradict each other. Had a very bad experience and surely would like to receive my money back. Mobile Number [protected]

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Feb 3, 2017

Complaint marked as Resolved

Verified Support

Feb 04, 2014

Vodafone India Customer Care's response Hello Hyder,

We've raised a request towards the refund of deposit amount at your billing address and the same would be processed by 28th Mar'14. Please note, your Service Request for the same is [protected]. Further, we've shared your feedback regarding our call center and the Store with the concerned personnel. We truly apologize for the experience you had earlier. The complaint number for your reference is [protected].

Regards,
Vodafone Customer Care, Andhra Pradesh.

Verified Support

Feb 05, 2014

Vodafone India Customer Care's response Hello Hyder,

Thank you for contacting Vodafone, Please share your valuable feedback with us at http://bit.ly/1n9sRKW

Regards,
Vodafone Customer Care, Andhra Pradesh.