[Resolved]  Vodafone India — Denied refund of excess amount paid against postpaid vodafone bill

Address:

Vadodara, Gujarat

Instead of paying my electricity bill of Rs.3204.00, by mistake I have paid Rs.3204.00 to my vodafone post paid MOBILE NO.[protected] on DT.27/11/14 through creditcard .When I emailed to vodafone to refund me Rs.3204.00 they denied to do so because there is no system to refund the amount .When I wish to talk with their higher authority, they simply told me that they revert back my email.Till dt. I have not received any reply.When customer not make payment of mobile bill in due dt., company disconnect mobile service within two days .Mobile company are very quick in action.My mobile bill for every month is below Rs.100-00.So after 3 years Rs.3204.00 wil be adjusted.