Vodafone India — Detecting balance Without user knowledge for unwanted service

Address:

Chennai, Tamil Nadu

I am using [protected] vodafone no for long time, however vodafone keep on cheating me by detecting amount from my balance without my knowledge, if we ask customer care their reply is in rude manner . I do not know why i have been charged for download service even though i have been subscribed to data packs . How can they detect my money without my knowledge ? If it is a chargebale website why i am not getting any warning ? This looks like joint cheating ... i want my money back