Vodafone India — Displaying wrong bill with wrong amount and also barred my services of my mobile number [protected] | |||||
Hi, I was using vodafone postpaid sim([protected]) of andhra pradesh circle since janurary 10, 2016 due to my transfer i applied for portability in idea. My sim got ported on 17th january, 2016 to idea in maharastra circle. Till 10th january 2016 all of my bills were clear. But after my sim got ported idea vodafone keep sending me bills and showing due amount of 725.16 rs in which they are charging for the months in which i have used my idea connection . So ideally they want me to pay bills of idea and vodafone for same months. How is even that possible ?? I mailed this to corporatecare.[protected]@vodafone.In regarding my problem with bill. The gave me refrence number[protected] and[protected] and assured me to update bill amount by subtracting 634rs. The havent done it yet, and till now idea keep sending mails asking to pay bills of vodafone else my services will be debarred. Now, idea has debarred my sim and also vodafone has not yet updated my bill. Its still showing amount of 725.15 rs. Please help me in this i am mailing vodafone but they are not replying me. I just want them to update the amount asap so that i can pay the amount and get services of my sim back.I have attached the mail i received from vodafone. Regards, Himanshu Mobile number [protected] Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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