Vodafone India — Double data 3g pack not given by vodafone

Address:

Kheda, Gujarat, 388255

When I recharge of 397 Rs offers says that you will get double date of 1.79 GB 3g + 1.79 GB 3G data.

I raised complaint in the morning, Complaint No: [protected]. Date 18/02/2016.

it was also close without given any feedback. Luckily, i called back to 198 and get this information that complaint was close.

I got message from Vodafone that Your internet pack is active now and valid upto 20/02/2016 23:59:59. Bal 3577.61 MB

I am unable to surf internet from 15/02/2016 due to first 1.79 GB 3G data. Now it should show me 3.57 GB instead of 1.75 GB. and I suppose to surf that till 20/02/2016. But I am not.

So I talked to Vrunda or Brinda and Kinjal on vodafone customercare date:18/02/2016 time: 1:50 PM regarding not given extra 1.79 GB 3G data. They are not able to check online that did i get that message or not? Visiting to Near place. Problem is near place of Vodafone Store is nearly 20 km from where i am. so i am unable to go for that and Data Pack is just valid for 20/02/2016.

Very unfortunate that i have to raise complaint to you.At the end of the day, Who is suffering?, Only and Only Consumers. Even 3G data Pack is too high still consumers are purchasing for this pack. and this kind of issue happen than no one listen from them.

so I need reward back for this issue from Vodafone. and please take necessary action against to Vodafone.