Vodafone India — Duplicate sim not activated more than 22 hrs

Address:

600001

As i lost my cell on 29th Feb evening, i went to Vodafone stores at TTK road chennai on 1st Feb, for getting a new / duplicate SIM. they said stores will be opened at 10.30 Hrs, only. So, at 14.00 Hrs, i went to vodafone mini stores Surabhi at saidapet on 1st Feb at 2.00 p.m., and applied for new / duplicate with Govt. officers ID card copy with Res. address.
I approached many times till 12. 45 hrs on 2nd Feb the customer care vodafone and mini stores saidapet, but still my new SIM not activated.
I am not able get any incoming calls and make outgoing calls, as a central Govt. officer i am facing communication problem.
Totally my friends are not happy with VODAFONE
v.kathiresan