[Resolved]  Vodafone India — english seekho to which I have never subscribed!

Hi! I have never ever subscribed to any plans but for god's sake i have been trying to reach the customer care which is really impossible via call! I have been texting the damn "stop" msgs as per instructions but it gets reactivated without my knowledge and u guys keep deducting 21 rs every single time n its been like 200+ rs been deducted from my balance! Please solve the damn issue!
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Nov 2, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2019
Vodafone India Customer Care's response
Dear Cutsomer,

Apologies for the inconvenience caused. We've informed you that the mentioned number has been charged accordingly as per the standard charges. For further assistance, kindly contact us on 199 or 198.

Regards,
Gipsy.
Complaint comments 

Comments

I am facing the same problem. Twice already my money has been deducted for this 'english seekho' to which I have never subscribed. It is very frustrating that I am messaging STOP and still no deactivation is happening. This is a terrible way to treat your customers!!!

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