Vodafone India — Everymonth charging some suspecious charges mentioning d2c DOWNLOAD Charges

Address:Kolkata, West Bengal

In my March, 2015 bill I have been charged Rs.99 for 'wapvilla_ppd' download. I spoke with Vodafone customer care and and got waiver. Again in April bill which I received just today, again they charged me Rs.149 for d2c_mazaa_149 and Rs.75 for d2c_mobilart_75. I dont even know what this mean. I never download anything using Mobile internet. And I'm preety much sure, that this time also I haven't download anything. So this time also I called up their customer care number and lodged a complaint about that. I have two VODAFONE RED connection and paying the bill without fail. If I dont get any permanent solution for these kind of wrong charges, I will cancel both the numbers. Bill number: [protected].
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Vodafone India customer support has been notified about the posted complaint.
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Hi Ramya,

Request you to share your current and alternate contact numbers in the following link so that we can address your concerns better. http://bit.ly/1HPb8G0

Regards,
Vodafone India

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