Vodafone India — Excess mobile bill

Address:Thane, Maharashtra, 400602

My mobile number is [protected]. i have received mobile bill for the period 18/6/16 to 17/7/16 amounting to rs 4099.57 which is incorrect. actual my bill for the said period is rs 387.33 excluding service tax.
As per my plan, my plan rent is rs 129/- and rent for 3g internet of 1 mb is rs 250/-my internet usage for the said period is 874.34 mb which is less than 1gb. however vodafone has charge rs 3177.52 for using data of 874.34 mb which is not correct..
I have sent mail to vodafone to sent corrected bill however no response from them.
Pl do the needful
Regards
(s r patil)
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Sorry that we gave you a reason to be upset with us, . We will be in touch with you to talk about this.

Regards,
Vodafone India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information