Vodafone India — Excessive Bill Charges/ Illegal Calls to my Contacts | |||
I had Vodafone number [protected]. My complaint number with Vodafone was [protected]. In September 2014 I had travelled to the UK wherein my mobile internet did not work. Even then upon returning I realized Vodafone had charged me north of 1, 500 for international internet roaming charges. I disputed the same and escalated the matter till their appellate authority but even then they weren't ready to share the details of where the internet usage had taken place to substantiate their claim. The dispute was still ongoing when they assigned my number to someone else. Now after a year my contacts are receiving calls from their collection department for payment of this bill. I would kindly request you to please sort this matter and dissuade them from contacting the numbers that they may have extracted from my calling list. Thanks & Regards Stuti Menon Was this information helpful? | |||
Vodafone India customer support has been notified about the posted complaint. | |||
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