[Resolved] Vodafone India — extra amount

khan modassir

from Mumbai, Maharashtra

Address:

Lucknow, Uttar Pradesh

I am an user of Vodafone Postpaid services for last 6-7 months. I had a 2GB 2g plan unlimited. I was charged Rs. 242 for downloading some wapvilla, shortformat, animation(doesn't know what was that). When I called customer care, they told me that I have accessed chargeable sites but when I asked what are the list of chargeable sites, she didn't told me anything. Please help me. Thanks

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Dec 4, 2016

Complaint marked as Resolved

Vodafone India customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2014

Vodafone India Customer Care's response Hi khan modassir,

We are here to help and will do our best to resolve your concerns. Please share your current and alternate contact numbers in the following link. http://bit.ly/1qBzYjI

Regards
Vodafone India

Verified Support

Sep 08, 2014

Vodafone India Customer Care's response Hi Khan Modassir,

We were unable to contact you today at 9:36 AM. Kindly note, we have sent a mail to your registered email Id on 8 Sep 2014. Kindly check
the same.

Regards,
Vodafone India