Vodafone India — Extra amount charged

Address:Purulia, West Bengal, 723101
Website:Vodafone India

Have been billed value added services charges in spite of not using and activating these services for mobile no. [protected]

Have been reminding them for last 1.5 months to not automatically activate these services for this no.

Have asked people at vodafone centre to waive off this once for these services last month in spite of no usage.

The service executives at call centre every times ensures that no charges will be levied but in spite of this every time i am getting the bill of value added services charge

And now when i declined to pay the overcharged amount, they have disconnected my number.

Request you to kindly take action against this and re-start my number again.
Was this information helpful?
No (0)
Yes (0)
Vodafone India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information