Vodafone India — extra billing by vodafone

Address:

New Delhi, Delhi

This regarding my phone number -[protected] by the name of Kartik Mendiratta. i have activated 1 gb data plan for rs 250 on my number on 18th november but on the same day i received a message from vodafaone stating this pack is not applicable to my number as browse more plan is already activated on my number for monthly rental of RS 399 . From the month of November, December, January & feburary i have been charged for Rs 250 other than monthly rental, the service which vodafone had earlier said was not applicable on my number, vodafone started charging for the service which it never gave it to me . i have been complaining it to vodafone call centre with complaint number - [protected] also i have visited to vodafone sotre in kalkaji for the same issue, they also gave a compalint number -SR#[protected]. I want to solve this issue & want a waiver of rs 1000 which has been falsely charged by vodafone on my bill since november .