[Resolved]  Vodafone India — Extra download charges in the bill

Address:

Pune, Maharashtra

I have been loyal to Vodafone from last 6-7 years and never complained about the billing and other charges. It is first time I raised the valid and genuine concern for some unreasonable download charges and they are not at listening to the voice of customer. They have charged me for some download activity on the night of 15/06 and no one was using the phone at that time. Infact, I even don't know the meaning of those packs. 15/06/2014--00:15 hello1_tvallsouth_ 00 30/- 15/06/2014--00:15 hello1_tvallsouth_ 00 99/- 15/06/2014--00:16 hello1_movies10_ 00 19/- My Vodafone No: [protected]