[Resolved]  Vodafone India — fake charges from vodafone postpaid-totally unfair

Address:Kolkata, West Bengal, 700080

Hi,

My name is sanchita loho. This is regarding the vas charges which i was charged 47rs in month of january. When i contacted vodafone customer service he says that i have activated some wwap_dls0047_ppu_014*. I seriously have no idea if i activated that kind of service. He said i have activated the service on 26/01/2019 07:01 pm. I have no idea how this service got activated.

This is daylight robbery and i when i googled it i found so many such cases. This is just unfair practices from vodafone to rip off people. The moment i got the postpaid bill with this charge i have sent a message to deactivate. When i asked in which mode did i activate the service he says i might have clicked on some popup on internet and this service might have been activated. This is absolutely rubbish that some vas gets activated with a click of a popup. Please look into this asap.
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Mar 17, 2019
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
Vodafone India Customer Care's response
Hi!

We have made a note of your concern. We'll contact you soon.

Regards,
Vodafone India
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