Vodafone India — false commitments & billing

Address:	Thane, Maharashtra, 400601
Website:	www.vodafone.in

Vodafone care : false commitments & billing and where issues are not resolved.
They committed of waiving of the dec 2017 bill as i was facing network issues since nov 2017 and had opted to port out on which they asked me to wait till entire dec 2017 billing cycle. On which i agreed and now they are charging 904 /- rs as dec 2017 bill. Firstly network issue till date is not resolved and they have charged dec 2017. Have been talking to them in regards to their commitments since 11th jan 2018, but they are just not listening. Instead they are telling me that nothing is mentioned in their records. I have also told them that i had call recording of the feedback call where bill waiver was been committed. Call was made on 23rd dec 2017 @ 02.16 pm from [protected].
Have wrote an email on corporate. [protected]@vodafone.com & vodfonecare. [protected]@vodafone.com but till date have not got any resolution for my issue. They just call listen to entire story and end the call by saying we will get back the solution asap.